Computer Repair in Quebec City — Mac & PC Experts

Whether your MacBook won't turn on, your Windows laptop is crawling at a snail's pace, or your desktop took a power surge and never recovered, Informatique Ste-Foy has been the go-to repair shop for Quebec City's English-speaking community since 2014. We handle everything from straightforward software fixes to component-level repairs — all from our workshop at 979 avenue de Bourgogne, Sainte-Foy.

Not in the area? No problem. We accept mail-in repairs from anywhere in Quebec and offer secure remote support via AnyDesk for software-related issues. You don't need to live in Sainte-Foy to get quality service.

What We Repair

Our team handles the full spectrum of computer problems — from the everyday annoyances that slow you down to the serious failures that leave you without a working machine.

• MacBook Air & Pro (all generations): battery replacement, screen repair, keyboard issues, liquid damage, logic board repair, Apple Silicon diagnostics
• iMac & Mac mini: startup failures, SSD upgrades, RAM issues, display problems
• Windows laptops & desktops: any brand — Dell, HP, Lenovo, Asus, Acer, Microsoft Surface
• Virus and malware removal: ransomware, info stealers, adware, browser hijackers
• Data recovery: failed hard drives, corrupted SSDs, accidental deletion
• OS reinstallation: fresh Windows 11 or macOS install with your data preserved
• Hardware upgrades: SSD upgrades, RAM additions (where applicable)
• Network and Wi-Fi configuration: home and small business setups

Serving Quebec City's Anglophone Community

Quebec City has a vibrant anglophone community — from the military families around Valcartier and Shannon to the students and professionals spread throughout the city. Getting reliable tech support in English isn't always easy in a predominantly French-speaking city. At Informatique Ste-Foy, we've always welcomed English-speaking clients and provided the same quality of service regardless of language.

We're conveniently located in Sainte-Foy, which puts us within easy reach of most Quebec City neighbourhoods: Sillery, Cap-Rouge, L'Ancienne-Lorette, Shannon, Valcartier, Charlesbourg, and beyond. Free parking is available on-site.

Drop-Off, Remote, or Mail-In — Your Choice

We understand that getting to a repair shop isn't always practical. That's why we offer three ways to get your device serviced:

• Drop-off at our workshop: Bring your computer to 979 avenue de Bourgogne, Sainte-Foy. We'll assess it on the spot and give you a clear estimate before any work begins.
• Remote support: For software issues — viruses, slowness, configuration problems — our technicians connect securely via AnyDesk. You watch everything in real time.
• Mail-in service: Ship your device from anywhere in Quebec. We diagnose, repair, and ship back. Ideal for communities farther from Quebec City.

Why Informatique Ste-Foy?

• ⭐ 4.7/5 — 540 verified Google reviews
• ✓ Mac & PC specialists since 2014
• ✓ Transparent pricing — written estimate before we start
• ✓ 90-day warranty on all repairs
• ✓ English and French service
• ✓ Fast turnaround: most repairs in 24–48 hours
• ✓ Component-level repair (microsoldering) — one of the few shops in Quebec City offering this

Frequently Asked Questions

Do you repair iPhones and iPads?

We focus on computers — Mac and PC. For iPhone and iPad repairs, we can point you toward a trusted specialist in the Quebec City area.

My computer won't turn on at all — can you still help?

Yes. A computer that won't power on is one of the most common issues we see. It can be a failed power supply, a dead battery, a logic board issue, or something as simple as a corrupted boot file. We'll diagnose it and walk you through your options.

Do I need an appointment?

Walk-ins are welcome, but booking an appointment ensures a technician is ready for you when you arrive. Use the booking link above or call (418) 255-8998.