Whether your MacBook won't turn on, the display is cracked, or it took a coffee spill, our team at Informatique Ste-Foy has the tools and expertise to fix it right. We're located at 979 avenue de Bourgogne in Sainte-Foy — the heart of Quebec City's tech-savvy west end — and we've been repairing Macs for English and French-speaking clients across the province for years.
With a 4.7-star rating across 540 Google reviews, we're one of the most trusted independent Mac repair shops in Québec. And unlike many computer shops that simply swap out parts or refuse Apple Silicon machines altogether, we go deeper — down to the board level.
The shift to Apple Silicon — starting with the M1 in 2020 and continuing through M2, M3, and the latest M4 — fundamentally changed what Mac repair looks like. The processor, RAM, and storage are integrated onto a single chip. There are no user-serviceable modules. Most components are soldered directly to the logic board.
This means that when something goes wrong — a failed USB-C port, a shorted power circuit, liquid corrosion on the board — you need a technician who can work at the component level. That's exactly what we do. We use professional rework stations, microscopes, and ultrasonic cleaning equipment to diagnose and repair issues that other shops simply can't handle.
| Model | Chips Covered | Years |
|---|---|---|
| MacBook Air 13" | M1, M2, M3 | 2020–2024 |
| MacBook Air 15" | M2, M3 | 2023–2024 |
| MacBook Pro 13" | M1, M2 | 2020–2022 |
| MacBook Pro 14" | M1 Pro/Max, M2 Pro/Max, M3 Pro/Max, M4 Pro/Max | 2021–2024 |
| MacBook Pro 16" | M1 Pro/Max, M2 Pro/Max, M3 Pro/Max, M4 Pro/Max | 2021–2024 |
| MacBook (older Intel) | Core i5, i7 | 2015–2019 |
Our shop is conveniently located in Sainte-Foy, close to major bus routes and just minutes from the universities and English-speaking communities in the Quebec City area. We regularly serve clients from the historic districts of Old Quebec, Cap-Rouge, Sillery, and surrounding areas.
But we don't stop at the city limits. Many of our English-speaking clients come from further away — students returning from Concordia or McGill for the summer, professionals working remotely in the Eastern Townships, or families in the Outaouais region near Gatineau and Hull. For anyone outside Quebec City, we offer two convenient alternatives: remote support for software issues, and a mail-in repair service for hardware problems. We'll walk you through the process, give you a quote before any work begins, and ship your Mac back securely.
Most computer repair shops in Quebec — even those advertising Mac repair — will tell you that Apple Silicon logic board issues are "unrepairable" or require sending the device to Apple. That usually means a flat-rate depot repair costing hundreds of dollars, with no guarantee of data recovery. We take a different approach.
Our technicians are trained in board-level microsoldering — the same technique used by Apple's own engineers and specialist repair facilities worldwide. We can replace individual capacitors, resistors, and ICs on the logic board. For liquid damage cases in particular, this approach saves machines that would otherwise be written off.
We also believe in transparency. Before any repair begins, you receive a written diagnostic report and a firm quote. No surprise charges. And if we determine the repair isn't economically viable, we'll tell you honestly — and help you with data recovery options instead.
